We may collect information personally identify Users in a number of ways including:
Users visiting our site
Users registering on our site
Users placing an order
Users subscribing to a newsletter or joining a mailing list
Users filling out a form on our site
Other personal information may be collected with regard to other activities, services, products or resources presented on our Site. Users may be asked for details such as name, email address, mailing address details, telephone and, where appropriate, credit card or bank information.
Users may visit our Site without disclosing personal information. We will only store information which may personally identify Users if they freely allow us to use this information. Users may refuse to allow us to store personally identifying information, although this refusal may prevent the User from gaining full access to certain Site related activities requiring the User to be logged on to the Site.
We may collect other information about Users when they visit our Site. General information may include:
Users’ browser name
Technical information about Users’ connection-type to our Site and information regarding the operating system, Internet service provider, and other similar information.
Web browser cookies
http://crawlingmonkey.com may use “cookies” to enrich the User experience. A Users’ web browser copies cookies to their PC. Cookies are small text files which generally have some tracking information in them. These cookies can help Users to quickly login to sites they are registered with and will sometimes track relevant information about the User and their browsing habits.
Users can set their web browser security to allow/disallow cookies from various sources or to alert the User when cookies are being installed. Disallowing certain cookies can cause the malfunction of some parts of the Site, where tracking cookies may be necessary for the best User experience.
How Collected Information Is Used
Crawling Monkey may collect Users personal information for the following purposes:
Personalizing and enhancing the user experience
We may use aggregated information to understand how visitors to our Site use the services and resources provided therein.
Improving our Site
We continually update and improve our website using feedback and suggestions from Users.
Improving customer service
The information provided helps us to deal more effectively with User requests and support needs.
Personal information supplied by Users when making an order will only be used to facilitate that order. We will never share such information with any uninterested parties except where necessary to complete the order.
Sending periodic emails
Any email addresses supplied by Users during the order process will be used for the sole purpose of sending information and updates regarding their order or to reply to queries. If a User opt-in to our mailing list, they will receive periodic emails regarding company news or related or recommended updates to services and products. Users may unsubscribe from the mailing list at any time and information on how to unsubscribe is shown at the foot of each email. Alternatively, Users may contact us via our Site.
Protecting Your Information
We fully adhere to data collection, storage, and processing requirements to safeguard your data and protect it against unauthorized access, alteration, disclosure or destruction; including protecting usernames, passwords and sensitive transaction information stored on our Site or on our databases.
Sensitive and private information exchanged between the Site and its Users will be exchanged over an SSL secured communication channel and will be encrypted and protected with digital signatures. Our Site complies with PCI vulnerability standards to ensure the Site environment is as secure as possible for visitors.
Personal Information Sharing
Where use is made of third party service providers, who conduct activities on our behalf, we may share Users’ information with these parties only where the User has first granted permission for us to do so.
Third party websites
There may, at the current time or at a future time be adverts or other content on our Site linking to sites and services of our trusted partners and other relevant third parties. The content or links that appear on these third-party sites are beyond our control and we are not responsible for the policies and practices of any sites linked to or from our Site. Such third-party sites or services may be constantly changing and will have their own privacy policies and customer service policies.
Any interaction with a third-party site as a result of clicking on a link on our Site will be subject to that sites’ own terms and conditions of use.
Acceptance of our terms
By visiting and using our Site you are accepting and agreeing to the contents and terms and conditions set out in this policy document. If you are not in agreement with the contents of this policy, please do not use our Site.